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Rosa DiGennaro

Rosa DiGennaro escrow/accounting

  • 3602 Darrow Road
    Stow, OH 44224

About Rosa



  • 20 years of experience in Customer Service, Operations, Accounting, Transaction Management, Real Estate & Relocation Industries including several Leadership roles
  • Supervision of Lease Administrators, Customer Service Representatives & Support Staff
  • Microsoft Excel/Word; PeopleSoft; ServiceEngine; UPExch Unclaimed Funds; BrokerWolf; DotLoop, MLS


Berkshire Hathaway HomeServices – Kathy Reid Realty    1/2017 – Present
Business/Closing Coordinator
  • Closing Liaison between real estate agents, sellers, buyers, title companies & relocation corporations to facilitate timely & accurate real estate closings
  • Weekly transaction reporting; Reconciling, monitoring deadlines & other accounting duties
  • Maintain transaction database (BrokerWolf); use of online document storage system (DotLoop) & MLS
  • Review residential real estate sales contracts & documentation for accuracy & compliance
  • Process commissions, accounts payables & accounts receivables
  • Research & obtain bids for renewing services/equipment contracts

SIRVA Worldwide, Inc. - Finance Department     12/1999 – 8/2016
Accounting Coordinator
  • Unclaimed Funds processing/reporting to government entities of U.S. territories/states on 4 SIRVA companies
  • Stale check research, resolution & reissue; Accounts receivables aging review & file adjustments
  • Auditing of income accrual; Review & journal entry processing of gross margin/insurance/interest GL accounts
  • Write-offs, adjustments & international wires manually processed
  • Created & maintained procedures
Relocation Consultant
  • Relocation advocacy services for U.S. Government & Corporate Clients relocating their employees (transferees) through implementation & facilitation of the Client’s and SIRVA’s relocation policies/procedures
  • Single point-of-contact for transferees, Liaison to real estate brokerages, title/attorney/closing companies
  • Managed real estate agents to ensure high service levels & secure timely home sale & purchase transactions
  • Negotiated & executed real estate contracts & related relocation documentation
  • Effective problem solving & conflict resolution; strong communication & analytical skills
Relocation Coordinator
  • Support services to team of Relocation Consultants/Managers; backup to Relocation Consultants
  • Reviewed/processed title, listing & contract documentation; Audited files for Closing/Inventory Departments
  • Chairperson of Relocation Compensation Committee which developed job descriptions, competitive industry compensation assessments & recommendations to senior management for new compensation program
  • Assigned to special projects by Operations and Executive management to assess process inefficiencies & identify/implement best practices

Developers Diversified Realty      12/1996 – 3/1999
Manager, Lease Administration
  • Responsible for the commercial retail leasing department; Supervision of 5 Lease Administrators


  • Worldwide ERC: Certified Relocation Professional (CRP) ~ 2003 to present
  • Tres Dias International: Board of Directors & Financial Secretary ~ 2016 to 2021
  • Junior Chamber of Commerce/Cleveland: prior Board of Directors Management Vice President & Treasurer Cleveland State University: Associates Equivalent